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Indeed, we follow strict guidelines that ensure our editorial content is never influenced by advertisers. Neither ZDNET nor the author are compensated for these independent reviews. This helps support our work, but does not affect what we cover or how, and it does not affect the price you pay. When you click through from our site to a retailer and buy a product or service, we may earn affiliate commissions. And we pore over customer reviews to find out what matters to real people who already own and use the products and services we’re assessing. We gather data from the best available sources, including vendor and retailer listings as well as other relevant and independent reviews sites. Please submit a case too so we can collate all the users that are experiencing this USB-C port concern.ZDNET's recommendations are based on many hours of testing, research, and comparison shopping. every other PC or laptop will display an output. Even with the Razer dock it doesn't want to work. Costs too much $$ to have quality control/support issues like thisĬan you send me your case number so I can tap our Support Team? I got my blade 17 through Amazon so if I don't hear anything by the end of today I am just going to return it. ScottySTL How long ago did you start the support ticket? I submitted mine yesterday and have yet to hear back from anyone. Hopefully, a resolution will be available as soon. The investigation is still ongoing, and the team is coordinating with our Internal Team/devs regarding the laptop's behavior. I will probably return my Razer if a solution is not found here immediately.
I was not helped either and was redirected to another team that will eventually get back to me. PlacesleekLightBrown171 I have created a support ticket for this ( *Omitted).
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